Type Dry Fruits E-Commerce Refund & Return Policy
Returns & Eligibility Due to the perishable nature of food products, dry fruits, nuts, and seeds are non-returnable once opened. Returns or refunds are accepted within 24 hours under the following conditions:
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• Incorrect Product: You received an item different from your ordered items.
• Quality Issues: The product exhibits signs of spoilage, severe infestation, or rancidity upon opening.
Non-Refundable Items
• Open or partially consumed items
• Products ordered by mistake or due to a change of mind after dispatch.
• Claims submitted after the 24 hours

Refund policy
Wrong or Damaged Product Received
To be eligible for an exchange:
• You must contact us within 24 hours of receiving your order.
• You must provide a clear unboxing video showing the product as it was received.
• The complaint should be submitted via:
◦ Complaint Number: +92 3707039184
◦ Email: makkahshreef@gmail.com
Once we verify your claim, you may return the item. After return approval:
• You’ll receive a credit equal to your order value.
• This credit must be used to purchase any other product from our website within 30 days of the return approval date.
• No cash refunds will be provided.
After review, we’ll guide you through the next steps for a possible exchange.
Important Conditions
• Items must be returned in their original packaging with tags intact.
• Unboxing video is mandatory for all claims involving damaged or incorrect items.
1. Inspection: Our quality control team will evaluate the evidence within 24–48 hours.
2. Approval & Payout: Once verified, refunds are processed back to your original payment method (or store credit) within 5–7 business days.

Order Cancellations Orders can be canceled for a full refund anytime before dispatch. Once an order is shipped, standard return rules apply.
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